Average Score (252 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

252 Ratings

4.6 Average

Models
Types of Survey
Filter by

  • Mwachi M.01-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The customer service was very great.

  • Shiping J.01-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Alexis A.01-25-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    Tony was great to work with! Such a pleasant experience!

  • John S.01-24-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Really quick service date availability and super fast service (maybe an hourish from start to finish).

  • Mark B.01-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Kathleen C.01-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The service was fast and complete. My service attendant was very helpful.

  • Genevieve W.01-16-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Great, friendly customer service and quick, efficient service on my car.

  • John F.01-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Amanda V.01-11-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2018

  • Behrouz S.01-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023