TYPE:ServiceMODEL:ID.4YEAR:2023
Communication was excellent. Appreciated updates and friendly service.
Average Score (228 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf RYEAR:2024
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2022
Tristen only cared about upselling me. Refused to patch my tire so I went to Les Schwab he : charged me 50 bucks to take the tire with the leak in it off even though they were already taking the tire off to inspect the breaks (175). I came in to see if it was covered under warranty because only one break was causing issues, once I learned it wasn’t I informed him my husband would fix it. As I left he patronized me about how I was making a mistake clearly oblivious as to why I wouldn’t pay over 4,000 for new tires, key battery, oil change and breaks, even after stating that money was tight. If you want to try to upsell me and not offer any solutions that work with me that’s fine but don’t patronize me as I’m driving away because I didn’t don’t up for it.
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2020