12612 NE 124th St
Kirkland, WA 98034
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2021
The repair was fixed at no cost to me as I was found not to be at fault by any of my driving and no evidence of damage to the car. Thus it was caused by the company doing the road reconstruction, lack of signage, but by nothing done by me or my driving. The part should not have failed.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Good communication, fair price.
TYPE:ServiceMODEL:TiguanYEAR:2020
The experience was not negative or positive. The employee that checked me in did not greet me and finished whatever he was doing and then told me I could come over. I was checked in and then told to wait in the chairs. My wait was 2 1/2 hours, that was fine. I left the dealership and waited to be texted. When I picked up my car, it was left out in the parking lot, not washed and not vacuumed. This was for my 50,000 mile service.
TYPE:ServiceMODEL:TiguanYEAR:2022
Tristan is amazing!!
TYPE:ServiceMODEL:ID.4YEAR:2023
This is the second time I have brought in the car, for the same issue, and even though they kept it for almost two weeks there has been no change, no improvement
TYPE:ServiceMODEL:PassatYEAR:2021
Scheduling and everything was great, except for the check engine light illuminating after delivery. Would be great if vehicles received a post scan prior to delivery. Vw of Kirkland is great!
TYPE:ServiceMODEL:ID.4YEAR:2023
Service was good and completed faster than estimated.
TYPE:ServiceMODEL:AtlasYEAR:2018
The staff is always so nice and helpful.