TYPE:ServiceMODEL:AtlasYEAR:2018
Average Score (239 reviews):4.5
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2022
I have had an amazing experience every time I have visited the Service Department at VW Kirkland. The staff is beyond friendly, and they always make sure you are up to date with what's happening with your car. The Service Manager is absolutely great and on top of everything that needs to happen in order to keep customers happy and satisfied with the service provided to their car.
TYPE:ServiceMODEL:TiguanYEAR:2023
Excellent service
TYPE:ServiceMODEL:Golf RYEAR:2024
Fast, friendly service
TYPE:ServiceMODEL:TiguanYEAR:2018
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TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Easy to schedule, price as advertised, no upselling. Friendly
TYPE:ServiceMODEL:TiguanYEAR:2021
Both staff members I interacted with were friendly, knowledgeable, and made me feel comfortable and informed
TYPE:ServiceMODEL:GolfYEAR:2019
Brought my Golf in for a recall and also to get the tire pressure monitoring system set up. They didn't offer a loaner car for the recall, which was disappointing since it took half a day to complete. I also asked to get the tire pressure checked and the monitoring system set up, which they said they did; however, when I got home I realized neither was done.
TYPE:SalesMODEL:Golf GTIYEAR:2024
Great experience, awesome service.
TYPE:ServiceMODEL:TaosYEAR:2023
Everyone does a great job and makes the service process simple. Tristan is always fantastic!