TYPE:ServiceMODEL:ID.4YEAR:2023
Average Score (253 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2018
Been here multiple times for recalls and service on my VW Atlas. Never able to receive a loaner car. I've seen them give loaner cars to other people who called in and dropped their car that same day. Very bad experience. If you don't have enough cars, add more to the fleet. If you do have enough, then service agents have some criteria for who they give loaner cars to, that I am not personally matching for some reason. I told service agent that Hyundai provides me with loaner car when I drop my wifes car - he said that's Hyundai not VW. I guess he's suggesting Hyundai offers better customer service.
TYPE:ServiceMODEL:JettaYEAR:2021
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
Great people great service. Caitlin was patient, not pushy and very pleasant! One of smoothest transactions we've done! Danny always takes care of us for the last 8 years!!
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2018
Kenny is the best! Helpful, informative and made sure the job got done quickly.
TYPE:ServiceMODEL:TaosYEAR:2022
Because I have trust and respect for your work 💐
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:Golf RYEAR:2022