Average Score (253 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

253 Ratings

4.6 Average

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  • Mark D.09-29-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent, friendly and professional service from the whole team!

  • Sergei N.09-29-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Marius N.09-28-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Very satisfied with the service at Volkswagen of Kirkland for my Volkswagens. Clean facility, easy to get service, polite, nice, professional people, and for the past years all my maintenance and recall repair visits there were excellently performed.

  • Douglas C.09-22-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Xiaolei N.09-21-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Chetan G.09-21-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Everything went well. No reason to reduce the rating.

  • Andrew S.09-21-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Was put in to fix the air conditioning but it was not fixed because a part is back ordered. We have no information on when or if the part will ever be available.

  • Victoria I.09-16-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    My experience at VW was fantastic. Tommy, Danny, and Ian (Kirkland) were a huge help and did a great job guiding me through leasing my first car.

  • Harold K.09-15-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Found problem ( engine light) and we scheduled fix👍

  • Steven A.09-12-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Tony Pho and his staff were awesome to work with, and their willingness to help make the purchase quick and smooth really helped!