Average Score (242 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

242 Ratings

4.6 Average

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  • Michael R.07-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    My car was accepted and loaner was provided as soon as I arrived.

  • Marc S.07-04-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Duong B.07-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great customer service.

  • Robert H.07-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Wei R.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Tom P.07-01-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

    All requested services were completed successfully in a reasonable amount of time

  • Edward F.06-30-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2021

  • Daniel W.06-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Karen F.06-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Andrew R.06-29-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    My service writer John was very professional and helpful, and courteous.