Average Score (239 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

239 Ratings

4.5 Average

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  • Daniel P.06-02-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    The whole buying experience was well handled. Between being reached out by Mike (Sales manager) in response to an inquiry, discussing my concerns and offering different options between the same trim, and then the transition to Drew, and then the buying process with Drew and Moe was very smooth. Drew did a lot of the legwork ahead of time, and gave me the time I needed to make decisions prior to returning to ultimately make the purchase.

    06-03-2025

    Thanks for your feedback, Daniel. I am glad the team took great care of you and welcome to Volkswagen family.

  • Behrouz S.06-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Very friendly and helpful.

  • Jouni W.06-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

  • Mark C.05-30-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    Friendly and helpful staff, well organized, and I can rely on your team to perform good work.

  • Heather B.05-29-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    My salesperson, Jenn, was very knowledgeable and helpful. I felt like she listened to me and helped me find the perfect car.

    05-29-2025

    Thank You for your business you are a very valuable customer to Volkswagen of Kirkland

  • Karen K.05-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Ryan W.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service!

  • William I.05-27-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Jeanette M.05-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Daniel, the service person who helped me, was AWESOME. So nice and helpful. Thank you, Daniel!

  • Charity A.05-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The receptionist was a professional